Managing Registrations
Depending on how you mange your event, registrations can come from multiple sources. The most popular are directly from a sale online portal, and from the US mail with a mailed in registration form and a check.
You will likely have one if not more people who will help with managing your event registrations, depending on how many registrations you need to manage. Each person will need to have an administrative portal login with the “Registration Manager” permission enabled on their login to allow them to manage registrations.
After they have logged in they need to go to the Events tab, select the event, and click on the Participant Registrations icon.
Registrations
By default you will be on the Registration tab, this is where you can see, edit, add, and delete car registrations.
At the top of this page you will see the daily registrations graph. This will show you how many new registrations you are getting daily.
Below the graph is the counts, the first number is the total of registrations you have in the system, so the total number of cars. The second is the number that have been processed. Processed is a manual operation and is optional. See later on in this document.
Below the counts is the paginated list of all the registrations. Above the table you will see the search feature, you can search by first name, last name, email, or car number. To the right is the sort order, you can sort by car number (default), first name, or last name. At the bottom of the table (not pictured) is the pagination control, there are 25 registrations on each page.
Below the line you will see the “Add registration” button, use this to manually add a registration. On the right side you will see “Mailing Labels”, “Export”, “Refresh”, and “Show/Hide”. In addition to these, if you select the checkbox to the left a registration, a “Delete” button will appear, you can use this to delete a registration from the table.
To edit a registration, click on the row of the registration.
This will open a side panel with all the registrations details.
Note that this is the same panel that opens when you create a new registration with one exception, the create panel will have a search feature at the top that allows you to search previous events for the same person, saving you time when manually entering in peoples information.
If you are mailing out information or wristbands before the show, you can use the “Processed” checkbox to indicate that you have sent the info, and you can indicate in the notes the date you sent the info.
NOTE: See the separate knowledge base document on changing a registration class
Creating a registration
To create a registration click on the “Create” button above the table of registrations on the right side. This will open a blank registration details pane that you can fill out.
It is common that someone who is registering for an event has registered for one of your past events. In order to save time you can search through previous event registrations.
In the search field you can enter a first name, last name, or car number and the system will search for registrations that match (current and past events). at least 3 characters are required. Click the “Search” button when you believe you have entered enough information.
Select a row the results to have information from that registration form used to fill in the current form.
Click the “Save” button below the registration details to save the registration
Registration Options
By default the Middletwin system will ask registrants for Year, Make, Model, Trim, Engine and Color. If for some reason there is additional information that you want your registrants to provide, you can do that with Registration Options.
Click on the “Registration Options” tab and above the table click on the “Add option” button.
There are 2 types of options, “Text” and “Choice”. Use Text if you want the registrant to type in a value, use choice if you want to provide a list of choices for the registrant. Specify a label and optionally a sublabel if what you are asking for needs clarification. If you are using the Choice option you will also need to provide the choices in a comma separate list.
Save when done.
These will be presented to pre-registrants and will be in the participant settings. You will be able to see what they entered in the table too if you enable the Options column.
Registration Numbers
Registration numbers need to be unique. As a convenience to you the system will automatically assign the next available registration number to a registration based on the selected event class. For example, when creating a registration, if you select an event class that is numbered 300, and there are already 3 registrants in that class (301, 302, 303) the system will automatically assign 304 to this new registration. You do not need to provide the registration number 304 when creating it.
If you want to assign your own registration number you can by selecting the “Manually Assign Car Number” checkbox and filling in a number. Note that this is not recommended, and the registration number needs to be in the same group as the class number. Clicking save will cause the registration number to change and any votes for that registration will also change to the new number.
Event Class
The event class for the registration tells the system what group the registration should go in and is used for detailing the registration number. If a registration needs to be moved to another event class, which happens frequently, you can easily make this change by just editing the registration and changing the event class and clicking “Save”. This will cause the system to assign a new registration number to the registration by selecting the next available registration number in that event class (see above) and any votes for the registration will also be moved to the new registration number.
Dash Card
Use the Dashcard designer to create beautiful dashcards with placeholders for registrant information. This will open the dash card for the registration.
