Event Tickets
When you create an event in Middletwin you have the ability to sell tickets. You can easily set up the tickets, your members can purchase the tickets, and the tickets will have a QR code (2 dimensional bar code) that you can optionally scan with any network connected mobile phone to redeem at your event.
To get started, login with Event Management permissions and go to the Events.
Locate the event you want to create tickets for and click on the row for the event (not the checkbox in the leftmost column) to open the event details.
Ticket Types
This is where you will manage the ticket types for your event. To get started click on the “Add ticket” button.
Provide a meaningful description for the ticket, like “General Admission”, “One day pass”, “Weekend Pass”, etc… Provide a larger description for the ticket along with any restrictions. Specify the dates the tickets can be purchased (start and end dates), the total ticket quantity limit you want to make available, a limit of how many a single purchaser can make, and the price you want to charge for the ticket. You can make as many tickets for an event as you like.
You can create a custom confirmation email template that will be sent out to anyone who purchases one or more of this ticket type. See the email template strings cheatsheet for possible string replacements.
Specify if these tickets will be available to the general public or only to people who are purchasing a registration or a vendor/swap space.
Optionally you can add options to the tickets. An option can either be a text field that the user types text into or a menu of options. Example of a text field would be if you were selling a ticket to a dinner and wanted to collect the guest names. Options could be used if you were using tickets to sell t-shirts and wanted to ask for a size (ex Small, Medium, Large, etc…). Choices need to be a comma separated list.
When finished click save.
To edit a ticket after you have created you can click on the row for the ticket.
Members will see the ticket for the event in the event panel in the member portal. When they purchase the ticket they will receive an email with a link to the ticket. When they open the ticket in a web browser they will see the following:
You can use an iPhone or Android type phones camera or QR Code reader app to scan the bar code. Doing so will cause the ticket to be “redeemed”. If you scan the code again it will indicate that the ticket code has already been redeemed. This prevents someone from trying to make copies of a ticket and use them for your event.
Sold Tickets
Click on the Sold Tickets tab to see a table that will list sales for each ticket type individually. Above each table will be the number of sold tickets, giving you quick access to ticket sales numbers. If you need to manually create tickets for any ticket type, just click “Add ticket” button above the table for the ticket type you want to create the ticket for. Note that a confirmation email will be sent to the email you specify for the ticket.
Random Pick
If you are doing a drawing and want to randomly pick one ticket from all the sold tickets, just click the “Random Pick” button above the table.
If you want to get a list of all the tickets and use that to check off ticket purchasers as they arrive, just click the Print tickets button at the top of all the tickets. You can also use the Export button to export a particular set of tickets to csv and then open it in any spreadsheet program.
Tickets Label
If you are using tickets as a whole for something other than actual tickets, and you think the label “Tickets” would be misunderstood to your event participants, you can set the label to be another term. To do this, go to the Show Settings and locate the “Tickets Label” in the Event Information section. If there is no label, then “Tickets” will be used, if you provide a label, your label will be used.
