We are happy to announce that we have added a customer requested feature… folders. Now customers can organize their files into groups by creating folders and putting the files into the folders. We also added a splash of color by letting you set the folder to any color you like, to help with organization. This change brought with it a re-think of how files were displayed in the admin portal, in a grid, and we display them in a way that is nearly identical to how your member see them, allowing you to visually see them in the same way as your members. We also simplified the tasks of file/folder management by putting the controls right where the files and folder are.

This change is live now in the web portals and will be coming out with the next release of the mobile app for members.

Customize the sender of emails that you send to your members by providing your own sender email address. By default we use the noreply@middletwin.com, not very personal, and you won’t see the reply emails, but with email validation you can validate your own email address and use it as the sender email address to give your emails a professional touch and allow replies to come to you.

There is a lot to Middletwin, learn more by scheduling a demo.

Your Spanish speaking members will enjoy our latest update to the member portal because they can now set the language to Spanish and all the apps labels and descriptions will appear in Spanish. This clearly helps set Middletwin out as a better solution for your members because we now open the doors to your group to a wider audience than our competition.

Setup a time to see a live demo of Middletwin today and see what else makes us better.

Everyone likes it when you remember their birthday. To make remembering your members birthdays easier we added the birthdate field to the member record in Middletwin.

Happy Birthday

We get it, organization’s are not a “one size fits all” when it comes to how they manage their memberships, this is why Middletwin added new member tiered pricing. With tiered pricing you can configure different joining prices for new members based on either the month of the year or the quarter. Or membership pricing flexibility is as dynamic as your group is, that is why we made it.

Give us a call if your group uses a tiered pricing structure and you want to begin using the best club management solution available today.

We are always working to meet you where you are, in the middle.

Groups that have dues have many different types of membership renewals. Annual renewals typically either renew at the same time every year, or on the anniversary date that the member joined. Both of these are very common. Membership renewals can be made much easier when using Middletwin because you are able to give your members the tools to manage thier membership renewal on thier own.

We are able to handle 2 common renewal patterns, passive and active. Members can use both to manage on their own renewals through their member portal. With passive membership renewals, members can simply check a box telling Middletwin to automatically renew their membership on their anniversary date. Their default payment method will be charged for the renewal and they will receive an email informing them of the renewal. Side note, you can setup an email template for renewals that will be used in place of the default email for a personal touch. Member can also choose to activly update their own membership by clicking a button in the member portal that will add 1 year to thier membership, using their default payment method. It’s just that easy.

Middletwin will transfer payouts for renewals when the payments have cleared, eliminating the burden of handling checks and going to the bank.

If you want to learn more about how Middletwin can help you serve your members call 855-643-0696 or email support@middletwin.com